NICE Home Services Safety Tips

Craig Elliott

Recent Posts

Why is the 2nd floor of my townhouse so hot?

Posted by Craig Elliott on Jul 11, 2017 8:10:00 AM

Here’s a story about a good customer. Actually, things started out on the wrong foot with this customer, because we left the gate open after a service call and his dog got out. He was not happy with us when that happened, but luckily we were able to find the dog and bring it back, so there was no harm, no foul.

He gave us a second chance, and we went out of our way to win him back. He lived in a townhouse that was about 1,800 square feet, on three levels, with a gas furnace in the basement and a master bedroom upstairs. The problem was, the temperature upstairs in his bedroom was too hot. 

We told him there were a few basic things that he should try before he purchased a window unit, or a whole new HVAC system, or even to spend the money on cleaning out his system. We were trying to save him money, so we gave him more economical options. 


  • Turning the fan to the "on" position
  • Shutting blinds and curtains
  • Keep all internal doors open
  • Free thermal imaging tests
Read More

Topics: Air Conditioning

Your AC Is leaking, What can you do about it?

Posted by Craig Elliott on Jun 22, 2017 1:04:20 PM

Here’s the Number One question I get from my customers in the summer: “Why the hell is my air conditioning leaking water all over the place?”

It’s not always in those exact words, but you get the idea. Now, I could be very blunt and tell them, “It’s your fault, because you didn’t take care of your system,” but usually I just say, “Let me fix the problem and teach you how to prevent it from happening again.”

If you’ve read this far, I’m guessing you’re already dealing with the same problem. Let’s talk about how to avoid it. 

Read More

Topics: Air Conditioning

The Only Air Conditioner Tune Up Resource You Will Ever Need

Posted by Craig Elliott on May 11, 2017 9:00:00 AM

Here it is folks.....

The much requested, highly anticipated, sought after step-by-step guide to how and why an air conditioning tune-up should be performed once a year. Let me start by introducing myself. I am Craig Elliott, a licensed master HVAC technician and gas fitter.  I am also a class A licensed contractor. I have 20 years of experience in the field, and I’m an expert. 


But enough about me.....

let’s talk about the classic spring tune-up.   What is it? Why is it necessary? Is it really so important?  Let me break it down for you, if you really want to know.

The purpose of a spring tune-up of your heating and cooling equipment is to ensure proper operation. Basically, this means that you want the system to turn on when it’s supposed to.

Also, you don’t want to have to think about the temperature, and you don’t want your bills to be too high. You know you’re going to get bills for your heating and cooling, but you just don’t want them to be too high. That's the real reason most people get a tune-up.


Read More

Topics: Air Conditioning

What you need to know about the cost of refrigerant loss|Air Conditioning

Posted by Craig Elliott on May 2, 2017 7:18:00 AM

How much does refrigerant cost?

That’s a great question. The answer is: It depends.

Depends on what?

Well, it depends on what type of refrigerant and how much of it you need.

Actually, there’s a different question you should ask: 

Why am I adding refrigerant in the first place?

That is the really important question, my friends, and the answer will tell you a lot.

Do you need to add refrigerant every so often to your system just to top it off?

Read More

Topics: Air Conditioning

NICE Home Services Earns Super Service Award 4 Years in a row from Angie’s List

Posted by Craig Elliott on Mar 20, 2017 10:00:00 AM

Award reflects company’s consistently high level of customer service and proffesionalism in the air conditioning, heating and gas fireplace repair. 

Nice Home Services has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

Read More

Topics: Press Releases

Maintaining your air conditioner

Posted by Craig Elliott on Jan 23, 2017 1:08:00 PM

Maintaining your air conditioner Springfield va .pngAn air conditioner's filters, coils, and fins require regular maintenance for the unit to function effectively and efficiently throughout its years of service. Neglecting necessary maintenance ensures a steady decline in air conditioning performance while energy use steadily increases. Check out our Energy Saver 101 Infographic: Home Cooling for more ways to help improve your comfort and the efficiency of your air conditioner.

Read More

Topics: Air Conditioning

The Benefits of Alexandria Air Cleaners

Posted by Craig Elliott on Jan 10, 2017 2:12:00 PM

According to Alexandria heating and air conditioning experts, indoor air could be more polluted compared to the air outside the house.

This is a surprising fact and is contrary to common belief that outdoor air contains more pollutants from car and industry emissions.

Thus, households are recommended to install Alexandria air cleaners.

Today, such fixtures could be considered as necessities. Health-conscious families could rest assured that they are breathing cleaner air if such cleaners would be installed.

The air people breathe within their homes could be full of various harmful substances and microorganisms.

Among those commonly found pollutants are bacteria, viruses, molds, fungi, dust, dust termites, small chemical molecules, and animal dander.

Needless to say, those could cause serious health problems. That is why air cleaning equipment could be considered as logical and helpful investments.

Read More

Topics: Indoor Air Quality

Alexandria Attic Insulation Has A Tough Job

Posted by Craig Elliott on Nov 13, 2016 11:52:00 PM

Attic insulation is designed to keep heat in your home in the winter and out of your home in the summer.

Heat rises and, in the winter, any air that is heated by your furnace goes up – and out through your attic.

In the summer, your roof becomes very hot and, with no place for the hot air to go, your attic can become the hottest space in your home. Without attic insulation, that heat would quickly get into your home.

Read More

5 Great Reasons to get a Gas Log Fireplace Installed

Posted by Craig Elliott on Oct 17, 2016 8:24:26 PM


With temperatures dropping below freezing throughout the winter on a regular basis, there needs to be a way to welcome warmth into your home, other than running your furnace.  Getting a Gas log fireplace is worth the investment.  The benefits out way the sometimes high price tag. 

Some quick pros to consider:

  • Increase your homes value
  • Add appeal to any room
  • Make the room more comfortable and cozy
  • Inexpensive to run in the winter
Read More

Topics: Gas Log Fireplace

Dangers of firewood... Get a gas log fireplace

Posted by Craig Elliott on Oct 6, 2016 9:00:00 AM

So, at one time you considered installing a Gas Log Fireplace but balked when you saw the price. You have been known to be rather frugal when it comes to parting ways with your money.You might be happy with your wood burning fireplace, except for the work involved with chopping wood. Speaking of firewood, that stuff can cause some problems.

Read More

Topics: Gas Log Fireplace